Privacy policy

Privacy Policy** At Summa Laundry, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage our laundry pick-up and delivery services. By using our services or website, you consent to the practices described in this policy. **Information We Collect** We collect information that helps us provide you with a seamless laundry service experience. This includes personal details such as your name, address, contact number, and email address. We may also collect payment information to process transactions, as well as any additional data you voluntarily provide, such as preferences for laundry instructions or special requests. **How We Use Your Information** The information we collect is primarily used to fulfill our service commitment to you. This includes processing orders, arranging pick-ups and deliveries, communicating updates, and addressing customer inquiries. Additionally, we may use this data to improve our services, perform internal analyses for business improvements, or send promotional offers if you have opted to receive them. **Information Sharing and Disclosure** Summa Laundry does not sell or rent your personal information to third parties. We may share your data with trusted partners who assist us in maintaining our operations or delivering our services—such as logistics providers—only to the extent necessary for them to perform their duties. All such parties are bound by confidentiality obligations and are only permitted to use your information according to our instructions. **Data Security** We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. Our systems are designed to ensure data integrity through encryption technologies and secure communication channels. **Changes to This Privacy Policy** Summa Laundry reserves the right to update or change this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any changes. Continued use of our services following any updates means you accept those changes. For any questions regarding this Privacy Policy or our practices concerning your personal data, please do not hesitate to contact us through our website’s Contact Us page or directly via email. Your trust is paramount to us at Summa Laundry, and we strive to ensure a transparent relationship with all our customers.